Privacy Policy
Effective Date: February 20, 2026
Joven Insurance Services values your privacy and is committed to protecting your personal information. This Privacy Policy applies to all information collected through joveninsurance.com, jovenins.com, and any related services, communications, or interactions.
By using our websites or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Mailing address
- Date of birth
- Driver information
- Insurance history
- Business information (if applicable)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
This information helps us improve our services and provide accurate insurance quotes.
2. How We Use Your Information
We use collected information to:
- Provide insurance quotes and policy services
- Process DMV related transactions
- Respond to inquiries
- Send appointment reminders
- Send policy updates
- Provide customer support
- Comply with legal and regulatory requirements
We do not sell your personal information.
3. SMS Communications and 10DLC Compliance
If you provide your phone number, you may receive SMS messages related to:
- Insurance quotes
- Policy updates
- Appointment reminders
- Service notifications
- Customer service responses
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile information will not be sold or shared for promotional or marketing use.
4. Sharing of Information
We may share information only as necessary to:
- Obtain insurance quotes from carriers
- Process DMV transactions
- Comply with legal obligations
- Work with trusted service providers who assist in operations
All third party providers are required to safeguard your information. We do not sell, rent, or trade your personal information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure. By using our services, you acknowledge this risk.
6. Cookies and Tracking
Our websites may use cookies to improve user experience, analyze website traffic, and enhance functionality. You may disable cookies in your browser settings.
7. Third Party Links
Our websites may contain links to third party websites. We are not responsible for the privacy practices of those websites.
8. Your Rights
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your information where permitted by law
- Opt out of SMS communications at any time
To exercise these rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Information
Joven Insurance Services
613 W Olive Avenue, Porterville, CA 93257
Phone: (559) 791-1000
If you have questions about this Privacy Policy or your personal information, please contact us directly.